Last Updated:6/22/2026

TyresExpert (“we,” “us,” “our,” or “the Company”) operates the website tyresexpert.com (the “Site”) and provides mobile tyre installation, repair, rotation, wheel alignment, and related services across Dubai, UAE (“Services”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site, request a quote, book a service, or otherwise interact with us.

By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, request a quote, book a service, or fill out a form on our Site, we may collect:

• Full name
• Phone number
• Email address
• Vehicle details (make, model, tyre size, registration)
• Service address or location for mobile tyre fitting
• Payment information (processed securely via our payment partners; we do not store full card details)
• Any other information you choose to share with us, such as questions or special requests

1.2 Information Collected Automatically

When you browse our Site, we may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Section 5)

1.3 Information From Third Parties

We may receive information about you from:

• Payment processors (to confirm successful transactions)
• Google Maps or location services (to dispatch technicians to your location)
• Analytics and advertising partners (e.g., Google Analytics, Meta/Facebook Pixel)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your tyre service bookings and requests
• Dispatch our mobile technicians to your specified location
• Communicate with you about your booking, quote, or enquiry
• Send service confirmations, updates, and invoices
• Improve our Site, services, and customer experience
• Respond to customer support requests
• Send promotional offers or updates (only with your consent, where required)
• Comply with legal obligations and resolve disputes
• Detect and prevent fraud or misuse of our Services

We do not use your personal information for any purpose incompatible with the reasons it was collected, without informing you first.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service technicians and field staff, to enable them to reach your location and complete the requested service
• Payment processors, to securely handle transactions
• Service providers, such as hosting providers, SMS/WhatsApp messaging platforms, and analytics tools, who help us operate our business
• Legal and regulatory authorities, where required by UAE law, court order, or to protect our legal rights
• Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

All third parties we work with are required to handle your information securely and only for the purposes we specify.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected (e.g., completing a service booking)
• Maintain business and financial records as required under UAE law
• Resolve disputes and enforce our agreements

Once this information is no longer needed, we securely delete or anonymise it.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use our Site
• Measure the effectiveness of our marketing campaigns
• Improve Site performance and functionality

  You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

  6. Data Security

  We take reasonable technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, restricted access to personal data, and secure payment processing.

  However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  7. Your Rights

  Depending on applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal retention requirements
  • Object to or restrict certain uses of your information
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format

  To exercise any of these rights, please contact us using the details in Section 10.

  8. Children’s Privacy

  Our Site and Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can remove it.

  9. Changes to This Privacy Policy

  We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

  10. Contact Us

  If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

TyresExpert

Al Quoz Industrial Area 4, Dubai

Phone: +971554334385

Email: tyresexpert321@gmail.com 

Website: https://tyresexpert.com